Sometimes you need a little help with a machine It might be that you can't remember how to get the tracks in or out, how to change a bucket or something has gone wrong. 
If you need help call 01202 673 403, email [email protected] or use facebook messenger.

Here are some of our frequently asked questions.

Q- The digger won't start?

All excavators have a hydraulic or engine lock, lift the left hand arm before turning the key.

Q- The digger is trying to start but won't?

Most excavators have an emergency stop button, most of these are required to be in the up position, except for Kubota which are in the down position.

Q- How do I move the tracks in / out on the micro excavator?

Lift the machine off the ground with dozer one side and the bucket the other side, adjust the lever between your feet by 90 degrees, now use the dozer lever to move the tracks. Don't forget to push the lever back down when finished.

Q- How do I change the bucket on the machine?

This question is asked for many different machines, we are in the process of making videos on our Express Eddy YouTube pages, a link for the videos will be on the Express Eddy Link on the machine you have (link to Klac on Micro, 1.5t and 3t Machines)

Fuel

Please make sure you don't run out of fuel. If you do refuel the machines, please ensure your supply is clean and put in the right place. (We have had some customers fill the water and hydraulic tanks with diesel which is costly) 

Diesel must be DERV (white diesel) [Red Diesel is no longer allowed in hire machines, there will be a charge for flushing machines, new filters and disposal if Red Diesel is found]

Our Dumpsters, Petrol Mixers and most plate compactors run on E10 Petrol.

Some larger machines may require AdBlue

Breakdowns, Accidents and Damage

Sometimes things go wrong on site, or the machine may suffer a breakdown, if this happens please get in touch with our office. If a machine tips over for whatever reason DO NOT ATTEMPT TO START THE MACHINE but call us asap.